Terms of Service

These Terms of Service ("Terms") are a legal agreement between you, your business, or the organization you represent ("Client," "you," or "your") and Creatives2Go ("Creatives2Go," "we," "us," or "our"). They apply to our website, consultations, proposals, statements of work, and services, including social media management, performance marketing, web design and development, branding, influencer marketing, and video animation. A proposal, statement of work, order form, or signed agreement may add project-specific terms. If there is a conflict, the project-specific agreement controls.

By accessing our website, submitting an inquiry, accepting a proposal, paying an invoice, or otherwise using our services, you confirm that you have read and agree to these Terms and our Privacy Policy. If you use the services for a company or other organization, you confirm that you have authority to bind that organization.

If you do not agree, do not use the website or engage our services.

• Services means the creative, marketing, technical, strategic, and related services described in an accepted proposal or statement of work.
• Deliverables means the agreed project outputs, such as brand assets, websites, ad creative, campaign reports, animations, or content calendars.
• Client Materials means content, data, logos, credentials, media, approvals, and other material you provide or authorize us to use.
• Project Agreement means an accepted proposal, statement of work, order form, or other written agreement that defines a project’s scope, timing, fees, and deliverables.

You may use the website and Services only for lawful business purposes and in accordance with these Terms. You must not misuse the website, interfere with its operation, attempt unauthorized access, introduce harmful code, scrape content at scale, or use our materials to train artificial-intelligence systems without our written consent.

You may not ask us to create, publish, promote, or optimize content that is unlawful, deceptive, discriminatory, infringing, defamatory, fraudulent, or inconsistent with platform policies. For example, you must not instruct us to run an advertising campaign that makes unsubstantiated performance or health claims, use purchased followers, impersonate a person, or use an influencer’s likeness without permission.

You are responsible for keeping login credentials, advertising-account access, payment details, and other confidential information secure. Where you grant us access to a platform, you authorize us only to perform the agreed Services. You are responsible for ensuring that Client Materials are accurate, lawful, and appropriately licensed, and that any person giving approvals for your business is authorized to do so.

Project timelines depend on timely feedback, approvals, assets, and access. Delays in providing these items may extend delivery dates and may require a change order if they materially affect the scope.

You retain ownership of Client Materials. You grant us a limited, non-exclusive right to use Client Materials solely to provide, promote, and support the Services. You represent that you have all rights needed for us to use them.

Unless a Project Agreement says otherwise, Creatives2Go retains ownership of its pre-existing tools, templates, methods, concepts, working files, software, processes, and know-how. After full payment of all applicable fees, we assign to you the rights in final, custom Deliverables specifically created for your project, excluding third-party materials and our pre-existing materials. Third-party fonts, stock media, music, plugins, platform assets, and software remain subject to their separate licenses.

We may display completed public work in our portfolio, case studies, and marketing unless a Project Agreement includes a written confidentiality restriction.

Unless agreed otherwise in writing, invoices are due on receipt. Deposits and recurring retainers are generally non-refundable because they reserve production capacity and fund work already scheduled or performed. Late payments may pause work, delay delivery, or result in reasonable collection costs where permitted by law.

Advertising spend, influencer fees, platform charges, stock licenses, and other third-party costs are separate from our service fees unless expressly included. Marketing outcomes can be affected by platform changes, audience behavior, budgets, competition, and other factors outside our control; therefore, refunds are not available solely because a campaign does not achieve a particular revenue, reach, ranking, lead, or conversion result.

Either party may request a scope change. We will document any resulting changes to fees, timing, or deliverables before performing out-of-scope work.

To the maximum extent allowed by law, the website and Services are provided “as is” and “as available.” We disclaim implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability. We do not guarantee search-engine positions, advertising approvals, social-platform availability, influencer performance, website traffic, leads, sales, or any specific business result.

To the maximum extent permitted by law, Creatives2Go will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunity. Our total liability arising from a claim related to the Services will not exceed the fees paid to us for the Services giving rise to the claim during the three months before the event giving rise to liability. Nothing in these Terms limits liability that cannot legally be limited.

Either party may terminate a Project Agreement as its terms allow, or if the other party materially breaches it and does not cure the breach within a reasonable written notice period. We may suspend or terminate Services immediately if payment is overdue, required access is withdrawn, or requested work is unlawful or materially violates platform rules. On termination, you will pay for Services performed, committed third-party costs, and approved work completed through the termination date. Sections that by their nature should survive termination, including payment, intellectual property, disclaimers, limitation of liability, and governing law, will survive.

These Terms and any dispute arising from them are governed by the laws of the State of Alaska, without regard to conflict-of-law principles. Subject to any mandatory consumer-protection law that applies to you, the state and federal courts located in Alaska will have exclusive jurisdiction, and each party consents to those courts. Before filing a claim, the parties will make a good-faith effort to resolve the issue by written notice and discussion.

Contact Creatives2Go at info@creatives2go.com, by phone at +908 965 8621, or at Anchorage Street, Alaska 99508.