Privacy Policy

Creatives2Go respects your privacy. This Privacy Policy applies to our website, communications, consultations, and services, including social media management, performance marketing, web design and development, branding, influencer marketing, and video animation. It does not apply to third-party websites, advertising platforms, or social networks that have their own privacy policies.

Personal Data

We may collect your name, business name, email address, phone number, job title, billing information, service inquiry, project details, and communications with us. If you become a client, we may also receive Client Materials, project approvals, account access permissions, and billing records.

Usage Data

When you visit our website, we may automatically collect device, browser, IP address, approximate location, referring page, pages viewed, interaction, and time-on-page data. This helps us understand website performance and improve the visitor experience.

Cookies and Tracking

We and service providers may use cookies, pixels, tags, and similar technologies to remember preferences, measure website use, protect the site, and assess marketing effectiveness. For example, an analytics cookie may show that visitors reach the contact form from a service page. You can usually manage cookies in your browser; disabling them may affect some site features.

• To respond to inquiries, schedule consultations, prepare proposals, and communicate about projects.
• To provide, manage, improve, and support our Services and Deliverables.
• To process invoices, maintain records, and prevent fraud or misuse.
• To analyze website performance and improve our content, usability, and marketing.
• To send relevant service updates or marketing communications where permitted by law; you may opt out at any time.
• To comply with legal obligations and enforce our agreements.

Where applicable data-protection laws require a legal basis, we process personal data to perform a contract or take steps at your request before entering one; for our legitimate interests in operating, securing, improving, and promoting our business; with your consent where required; and to comply with legal obligations. You may withdraw consent where processing relies on consent, but this does not affect prior processing.

We may share information with trusted service providers that help us host the website, communicate, process payments, manage projects, analyze usage, or deliver Services. We may also share information with advertising platforms, social networks, influencers, or creative-production partners when you ask us to run an approved campaign or project. These parties may process information only as needed for their services and under their own applicable terms. We may disclose information to comply with law, protect rights and safety, enforce agreements, or in connection with a business transfer.

We use administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. These measures include access controls and limiting account access to the personnel or providers who need it. You are responsible for safeguarding credentials you provide to us. If you believe an account or project system has been compromised, contact us promptly.

Our Services may involve third-party tools and platforms, such as social networks, advertising platforms, hosting providers, payment processors, analytics services, stock-media libraries, and influencer platforms. Their collection and use of data are governed by their own policies. For example, if you authorize us to manage a Meta advertising account, Meta may process audience and campaign data under its own terms and privacy policy.

Creatives2Go may work with clients, providers, and platforms in different countries. If you access our website or Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or another country where privacy laws may differ from those in your location. Where required, we use appropriate safeguards for international transfers.

You may have the right to request access to, correction of, deletion of, or a copy of your personal information; to object to or restrict certain processing; to withdraw consent; or to opt out of marketing communications. To exercise a right, email us at info@creatives2go.com. We may need to verify your identity and may decline or limit requests where the law allows, such as when data must be retained for legal, billing, security, or contractual reasons.

We retain personal information for as long as necessary to respond to inquiries, provide Services, maintain project and financial records, resolve disputes, enforce agreements, and meet legal obligations. The appropriate period depends on the type of information and why we collected it. When information is no longer needed, we delete it, anonymize it, or securely archive it as permitted by law.

We do not knowingly collect personal information from children under 13, or the minimum age required in the relevant jurisdiction. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

We will post an updated version on this page and revise the “Last updated” date. If a change is material, we may provide additional notice when appropriate. Your continued use of the website or Services after an update means you acknowledge the revised Policy.

Email info@creatives2go.com, call +908 965 8621, or write to Creatives2Go, Anchorage Street, Alaska 99508.